At 99bdo, your privacy is not an afterthought — it is a core part of how we build and operate our platform. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have as a player in the Philippines.
These highlights summarize our key privacy commitments. Please read the full policy below for complete details.
All personal data collected by 99bdo is stored on encrypted servers with access controls that restrict who can view your information. We apply industry-standard security measures to protect your data at rest and in transit.
99bdo does not sell your personal data to third parties. We only share your information with trusted service providers who help us operate the platform, and only to the extent necessary for those specific purposes.
As a 99bdo player, you have the right to access, correct, and request deletion of your personal data. You can also opt out of marketing communications at any time through your account settings or by contacting our support team.
99bdo uses cookies and similar technologies to improve your experience on the platform. We explain exactly which cookies we use and why, and you can manage your cookie preferences through your browser settings.
99bdo processes personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and the regulations issued by the National Privacy Commission (NPC).
If you have any questions or concerns about how 99bdo handles your personal data, you can reach our Data Protection Officer directly. We are committed to responding to all privacy-related inquiries within a reasonable timeframe.
About This Policy: This Privacy Policy applies to all personal data collected by 99bdo through the 99bdo website, mobile platform, customer support channels, and any other services we provide. By using the 99bdo platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle your data, please discontinue use of the platform and contact us to request account closure.
99bdo ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of all players and visitors who use the 99bdo website and associated services. This Privacy Policy has been prepared in accordance with the Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations, as well as the guidelines issued by the National Privacy Commission (NPC).
This Privacy Policy describes the types of personal information we collect from you when you register for and use the 99bdo platform, the purposes for which we use that information, the circumstances under which we may share it with third parties, the measures we take to keep it secure, and the rights you have in relation to your personal data.
As a platform serving Filipino players — from Metro Manila and Cebu to Davao and Iloilo — 99bdo takes its obligations under Philippine data privacy law seriously. We process your personal data only for legitimate, specified purposes, and we do not collect more information than is necessary for those purposes.
"Privacy at 99bdo is not just a legal checkbox. It is a genuine commitment to treating every player's personal information with the care and respect it deserves."— 99bdo Data Protection Team
Depending on how you interact with the 99bdo platform, we may collect the following categories of personal data:
Sensitive Personal Information: Under the Philippine Data Privacy Act, certain categories of data are classified as sensitive personal information and require a higher standard of protection. Where 99bdo collects sensitive personal information — such as government ID numbers — we apply additional security controls and process such data only to the extent strictly necessary for identity verification and regulatory compliance purposes.
99bdo collects personal data through the following means:
99bdo uses the personal data we collect for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Registration and identity data |
| Age and identity verification (21+ compliance) | Date of birth, KYC documents |
| Processing deposits and withdrawals | Financial and transaction data |
| Providing customer support | Registration data, communications data |
| Fraud prevention and security monitoring | Technical data, financial data, KYC data |
| Anti-money laundering (AML) compliance | Financial data, KYC data, transaction history |
| Responsible gaming monitoring | Gaming history, session data, deposit patterns |
| Platform improvement and analytics | Technical and usage data (aggregated/anonymized) |
| Marketing and promotional communications (with consent) | Email address, communication preferences |
| Legal and regulatory compliance | All categories as required by applicable law |
We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required by law or where you have given explicit consent.
Under the Philippine Data Privacy Act of 2012, 99bdo processes your personal data on the following legal bases:
99bdo does not sell your personal data to any third party. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
We engage trusted third-party service providers to assist us in operating the 99bdo platform. These include payment processors (GCash, Maya, and Philippine banking partners), identity verification and KYC service providers, cloud hosting and infrastructure providers, customer support platform providers, and fraud detection and cybersecurity services. All service providers are contractually required to process your data only on our instructions and to maintain appropriate security standards.
Some games available on 99bdo are provided by third-party game studios and software providers. These providers may receive limited technical data (such as session tokens and game transaction records) necessary to deliver the game experience. They are not permitted to use this data for their own marketing or other independent purposes.
99bdo may be required to disclose your personal data to government agencies, regulatory bodies, or law enforcement authorities in the Philippines where required by law, court order, or regulatory directive. This includes reporting obligations under Philippine anti-money laundering legislation and PAGCOR regulatory requirements.
In the event of a merger, acquisition, restructuring, or sale of all or part of 99bdo's business, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you of any such transfer and the privacy practices of the acquiring entity before your data is transferred.
No Sale of Data: 99bdo will never sell, rent, or trade your personal data to third-party advertisers, data brokers, or any other commercial entity for their own marketing purposes. Your data is used solely to provide and improve the 99bdo platform and to comply with our legal obligations.
99bdo uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the platform. Cookies are small text files stored on your device when you visit the 99bdo website.
You can manage or disable cookies through your browser settings. Please note that disabling strictly necessary cookies will affect your ability to use the 99bdo platform, including staying logged in to your account. Instructions for managing cookies are available in the help documentation of all major browsers.
"We use cookies to make 99bdo work properly and to keep your account secure — not to track you across the internet or build advertising profiles."— 99bdo Privacy Team
99bdo retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements. The following general retention periods apply:
When personal data is no longer required, 99bdo will securely delete or anonymize it in accordance with our internal data disposal procedures.
99bdo implements a range of technical and organizational security measures designed to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 99bdo will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Philippine Data Privacy Act and NPC regulations.
Your Role in Security: While 99bdo takes extensive measures to protect your data, you also play an important role. Keep your 99bdo login credentials confidential, use a strong and unique password, enable any available two-factor authentication, and notify us immediately if you suspect unauthorized access to your account.
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 99bdo:
To exercise any of these rights, please contact our Data Protection Officer using the contact details provided in Section 15. We will respond to all verified requests within thirty (30) days. In complex cases, we may extend this period by a further thirty (30) days, in which case we will notify you of the extension and the reasons for it.
The 99bdo platform is strictly intended for adults aged 21 years and above, in accordance with Philippine law governing online gambling. 99bdo does not knowingly collect personal data from individuals under the age of 21.
If we become aware that we have inadvertently collected personal data from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. Any winnings or balances associated with an underage account will be forfeited in accordance with our Terms & Conditions.
If you are a parent or guardian and believe that your child has registered on the 99bdo platform, please contact us immediately at the details provided in Section 15 so that we can take appropriate action.
Some of 99bdo's service providers — including cloud infrastructure providers and game content providers — may be located outside the Philippines. Where your personal data is transferred to a country outside the Philippines, 99bdo will ensure that appropriate safeguards are in place to protect your data in accordance with the requirements of the Philippine Data Privacy Act.
Such safeguards may include contractual clauses approved by the National Privacy Commission, binding corporate rules, or transfers to countries that have been assessed as providing an adequate level of data protection. By using the 99bdo platform, you acknowledge that your personal data may be transferred to and processed in countries outside the Philippines for the purposes described in this Privacy Policy.
The 99bdo platform may contain links to third-party websites or services. This Privacy Policy applies only to the 99bdo platform and does not cover the privacy practices of any third-party websites or services that you may access through links on our platform. We encourage you to review the privacy policies of any third-party sites you visit, as 99bdo has no control over and accepts no responsibility for their content or privacy practices.
99bdo may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes to this Privacy Policy, we will notify registered players by email and/or by posting a prominent notice on the 99bdo platform, specifying the effective date of the updated policy.
We encourage you to review this Privacy Policy periodically to stay informed about how 99bdo protects your personal data. Your continued use of the 99bdo platform after the effective date of any updated Privacy Policy constitutes your acknowledgment of the changes. If you do not agree with the updated policy, you should discontinue use of the platform and may request account closure as described in our Terms & Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 99bdo processes your personal data, please contact our Data Protection Officer (DPO):
99bdo Data Protection Officer
Email: privacy@99bdo.one
General Support: support@99bdo.one
Response time: Within 30 days for formal data privacy requests
When submitting a data privacy request, please include your registered account username, a clear description of your request, and any information that will help us verify your identity. This is necessary to ensure that we do not disclose your personal data to an unauthorized party.
If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. Information about how to file a complaint with the NPC is available on the NPC's official website.
Now that you know how we protect your privacy, you can enjoy the full 99bdo experience — slots, bingo, fishing games, and live casino — with complete peace of mind.
Must be 21 years of age or older to play. Please game responsibly. Gambling is addictive — know when to stop.